LIVE 3 Hour Course From Michelle!

NEXT EVENT:

Friday, March 25th 1-4pm

Attention Dental Assistants: Everything You Need To Make The Transition To Front Office

...And How You Can Copy My Exact System For Yourself

Attention Dental Assistants: Everything You Need To Make The Transition To Front Office

This course is geared towards dental assistants who are looking to become a bigger asset to the practice by assisting at or transitioning to a front office position.


Proper training is essential in the success of your transition.

Many dental practices just do not have the time to properly train team members in this new position.

This interactive webinar will teach you the basics of working at the front desk

At the end of the course, you will be able to immediately contribute to the daily activities of the front office in your practice.


Not only will you have the skills, but you’ll step into the role with new-found confidence!


This course is geared towards dental assistants who are looking to become a bigger asset to the practice by assisting at or transitioning to a front office position.

Proper training is essential in the success of your transition.


Many dental practices just do not have the time to properly train team members in this new position.


This interactive webinar will teach you the basics of working at the front desk

At the end of the course, you will be able to immediately contribute to the daily activities of the front office in your practice.

Not only will you have the skills, but you’ll step into the role with new-found confidence!

NEXT EVENT:

Friday, March 25th

1-4 pm EST

What you’ll learn:

  • Defining the role
  • Customer service, providing a 5-star experience with every patient interaction
  • Telephone etiquette and building rapport
  • Patient flow and hand-off
  • Treatment and Financial Presentation
  • Participation in Morning Huddles and Team Meetings
  • Effective scheduling

A general understanding of how dental benefits work and helping patients to maximize their benefits


  • The difference between in-network and out-of-network
  • Gathering the right information from the patient/subscriber
  • The why behind the insurance benefit breakdown
  • Conversation tips
  • Reports and Metrics

(Yankee Dental pricing $799)