Join The Waiting List For
Front Office Crash Course
Hi! I’M Michelle
I’M Michelle
Improving Practices, changing lives
Improving Practices, changing lives
Dental consulting built on understanding, trust and integrity
NEW TO DENTAL
BOOT CAMP
Your team member(s) will be able to perform with new-found confidence
PRACTICE CONSULTING (LIBERTY PACKAGE)
For the “younger” dental practice/practice owner who are looking to take themselves, their team and their practice to the next level.
Helping You Achieve Success
NEW TO DENTAL
BOOT CAMP
This program is geared towards front office team members who have minimal dental office experience. Proper training is essential in the success of your new hire’s role within your practice. Many dental practices just do not have the time to properly onboard a new hire. This customized and interactive Boot Camp will teach your new hire the basics of working at the front desk.
The Boot Camp includes 12 hours of intense onboarding sessions customized to your office systems and protocols. The “live” training is provided over a 2-week period. The team member(s) will receive hand-outs and homework for some training.
At the end of Boot Camp, your team member(s) will be able to immediately contribute to the daily activities of your practice. Not only will they have the skills but they’ll perform with new-found confidence!
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Helping You Achieve Success
NEW TO DENTAL
BOOT CAMP
This program is geared towards front office team members who have minimal dental office experience. Proper training is essential in the success of your new hire’s role within your practice. Many dental practices just do not have the time to properly onboard a new hire. This customized and interactive Boot Camp will teach your new hire the basics of working at the front desk.
The Boot Camp includes 12 hours of intense onboarding sessions customized to your office systems and protocols. The “live” training is provided over a 2-week period. The team member(s) will receive hand-outs and homework for some training.
At the end of Boot Camp, your team member(s) will be able to immediately contribute to the daily activities of your practice. Not only will they have the skills but they’ll perform with new-found confidence!
PRACTICE CONSULTING
(LIBERTY PACKAGE)
The Liberty Package is geared towards the "younger" dental practice/practice owner (starting up/recently opened or purchased to 5 years.
It has been recognized that good communication skills, solid systems, a great culture, a solid team and accountability are what make a practice a huge success. Investing in your practice early on can help you avoid costly mistakes down the road.
For young, recently graduated dentists
For dentists starting up their practice
Team training to scale the business
Accounting systems to arrive at the result
Avoid rookie mistakes
Reach the promised land faster
Creation of SOP's to create winning teams
Audit of your current business to detect opportunities for growth
Strategies for measuring the success of your practice
Creation of a manual to show you a step-by-step path to business success
Create a plan to get prospects to come to you
CUSTOMIZED ADMINISTRATIVE POLICY AND PROCEDURE MANUAL
Every dentist dreams of having a dependable, reliable process in place for team members. You may have some of this already in place, with things written down and taped to the front office computer or on a sticky note.
After a discovery call with our team to determine which systems you already have in place and which systems need to be created, a customized policy and procedure manual will be created in collaboration to cover systems such as daily, weekly, monthly and annual check lists, morning meetings, financial guidelines, scheduling for success, insurance management (from checking benefits to following up on outstanding claims), recare systems, reports and key metrics and much more.
Upon completion of the written manual, a Zoom meeting will be scheduled with the team to implement the Policy and Procedures. You will receive the manual in digital copy so future additions and edits can be made.
CUSTOMIZED ADMINISTRATIVE POLICY AND PROCEDURE MANUAL
Every dentist dreams of having a dependable, reliable process in place for team members. You may have some of this already in place, with things written down and taped to the front office computer or on a sticky note.
After a discovery call with our team to determine which systems you already have in place and which systems need to be created, a customized policy and procedure manual will be created in collaboration to cover systems such as daily, weekly, monthly and annual check lists, morning meetings, financial guidelines, scheduling for success, insurance management (from checking benefits to following up on outstanding claims), recare systems, reports and key metrics and much more.
Upon completion of the written manual, a Zoom meeting will be scheduled with the team to implement the Policy and Procedures. You will receive the manual in digital copy so future additions and edits can be made.
Creation of SOP's to create winning teams
Audit of your current business to detect opportunities for growth
Strategies for measuring the success of your practice
Creation of a manual to show you a step-by-step path to business success
Create a plan to get prospects to come to you
Meet Michelle
Meet Michelle
Michelle knows that her relationships with dentists goes far beyond having knowledge of dental practice management. They require passion, sincerity and an understanding of what drives and hinders the doctor and team.
Michelle has worked in many different dental positions over her 30-year career. She understands both clinical and administrative challenges due to her experience in various roles. This invaluable understanding helps her to effectively guide dental teams through obstacles to celebrate achievements.
With a passion for guiding dentists to be great leaders and successful entrepreneurs, her enthusiasm to her clients is evident. She faces challenges head on and has created success story after success story. Michelle has been affectionately dubbed the “Dental Wizard” and once you begin working with her, you’ll understand why!
Dentistry is not Michelle’s only passion, however. She is supported by Phillip and Gracie-her cat and French Bulldog, respectively! When she is not working, she can be found cheering on her daughter Karli at figure skating competitions.
Michelle knows that her relationships with dentists goes far beyond having knowledge of dental practice management. They require passion, sincerity and an understanding of what drives and hinders the doctor and team.
Michelle has worked in many different dental positions over her 30-year career. She understands both clinical and administrative challenges due to her experience in various roles. This invaluable understanding helps her to effectively guide dental teams through obstacles to celebrate achievements.
With a passion for guiding dentists to be great leaders and successful entrepreneurs, her enthusiasm to her clients is evident. She faces challenges head on and has created success story after success story. Michelle has been affectionately dubbed the “Dental Wizard” and once you begin working with her, you’ll understand why!
Dentistry is not Michelle’s only passion, however. She is supported by Phillip and Gracie-her cat and French Bulldog, respectively! When she is not working, she can be found cheering on her daughter Karli at figure skating competitions.
LET'S CONNECT
Michelle@affinitymanagement.co
Testimonials
"I was fortunate enough to cross path with Michelle during the conceptual phases of my star up. After each meeting It became apparent that Michelle will be stuck with me for as long as i'm in practise or until she retires. Having someone with her wealth of knowledge to guide me was so reassuring especially while stepping into uncharted terriroty. I'm almost 2 years in and still seeking her guidance. Thank you Michelle, for all you do! I highly recommend partnering with her!”
-Dr. Q. Davis A Touch Of Art Dental Studio
“With Michelle’s expertise and support we quickly became one of the most respected and competitive practices in town. Michelle’s guidance through both abundant and challenging times alike has kept our practice successful. Her extensive experience and understanding of all things dental has been vital to may practice being as successful as it is today. We couldn’t have done it without her! ~AM
"Without Michelle’s expert guidance, we would not have been able to achieve such success so quickly, and would not have been able to make my vision the reality it is today.”
~DB
"Michelle's advice has been invaluable over the years. I can count on her to share the current concerns and needs of young dentists. Her experience with de novo practices is one of the reasons I trust her with referrals. She's thorough and compassionate with clients whose heads are spinning from all the decisions!”
-Teresa Duncan, Odyssey Management
Accelerate Your DENTAL PRACTICE
PODCAST
Reimagining Administrative Onboarding with Michelle Affanato
What if you could put new or unsure employees through a bootcamp? The culture shock in dentistry is real - the hard truth is that our new stars need more direction than a manual and some webinars. Our busy offices sometimes don’t allow us that luxury but what if that’s a cycle to be broken?
Systems that work for the new year with Michelle Affanato from Affinity Management Consulting
Opportunities to improve systems for the sake of office culture and streamline process with accountability.
Owning your own dental practice is a big step
You'll be more than just a dentist or clinician; you will also be an entrepreneur.
This book outlines 6 factors every dentist should know before making the investment to own a practice. Avoid common mistakes other dentists make in this venture, learn how to navigate the process, and build your new business the right way from the start.
Owning your own dental practice is a big step
You'll be more than just a dentist or clinician; you will also be an entrepreneur.
This book outlines 6 factors every dentist should know before making the investment to own a practice. Avoid common mistakes other dentists make in this venture, learn how to navigate the process, and build your new business the right way from the start.
Online Coaching Resources
Wellness eBook
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The Essentials of Goal Setting
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3 Week Career Workshop
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GIVING BACK
Diagnosed with severe asthma at the age of 6, Michelle is passionate about helping other people with asthma to overcome obstacles and lead normal and productive lives.
Affinity Management Consulting is proud to work with the Asthma and Allergy Foundation of America (https://www.aafa.org/) For every new client, Affinity Management Consulting will donate $25 to help provide customized educational materials to newly diagnosed patients and train healthcare professionals on the latest treatments.
Don’t Wait Any Longer. Start Forging Your Own Path Today!
