Hi! I’M Michelle
Improving Practices, changing lives
I’M Michelle
Improving Practices, changing lives
Dental consulting built on understanding, trust and integrity
NEW TO DENTAL
BOOT CAMP
Your team member(s) will be able to perform with new-found confidence
PRACTICE CONSULTING (LIBERTY PACKAGE)
For the “younger” dental practice/practice owner who are looking to take themselves, their team and their practice to the next level.
Helping You Achieve Success
NEW TO DENTAL BOOT CAMP
Are you new to the world of dentistry, or did you hire a new employee with minimal dental front office experience? We understand the challenges of training a new hire. That’s why we’re excited to provide New to Dental Boot Camp, a comprehensive, customized, 7-part intensive training and onboarding course designed to equip you with the skills and knowledge you need to have a solid foundation as you begin your new career in dentistry.
Welcome to Dentistry: Get acquainted with the basics of dental terminology and common dental procedures as well as an introduction to the role as a front office administrator.
The Customer Service Mindset: Develop effective communication skills to provide a 5-star experience with every patient interaction. Learn how to connect with patients, understand their wants and needs and provide exceptional care.
Dental Benefit Basics: Get acquainted with the basics of how patient’s dental benefits work by learning what information is important, being insurance friendly, not insurance driven and educating patients regarding their benefits.
Financial Protocols: Develop effective communication skills to be able to communicate the patient’s financial obligation to the practice.
Scheduling Guidelines: Develop an understanding of the many facets of scheduling to grow the practice, while working smarter, not harder.
Case Presentation: Understanding the different treatment options, educating the patients on the need for treatment and why you are the right practice for them to complete treatment.
Reports and Key Metrics: Gain a general understanding of which reports should be run, daily, weekly, monthly, and how to see if your metrics fall within industry benchmark standards.
Our fully customized New to Dental Boot Camp is your passport to a successful and fulfilling dental career. Take the first step to training your new hire by contacting us today and filling out an application.
Helping You Achieve Success
NEW TO DENTAL
BOOT CAMP
Are you new to the world of dentistry, or did you hire a new employee with minimal dental front office experience? We understand the challenges of training a new hire. That’s why we’re excited to provide New to Dental Boot Camp, a comprehensive, customized, 7-part intensive training and onboarding course designed to equip you with the skills and knowledge you need to have a solid foundation as you begin your new career in dentistry.
Welcome to Dentistry: Get acquainted with the basics of dental terminology and common dental procedures as well as an introduction to the role as a front office administrator.
The Customer Service Mindset: Develop effective communication skills to provide a 5-star experience with every patient interaction. Learn how to connect with patients, understand their wants and needs and provide exceptional care.
Dental Benefit Basics: Get acquainted with the basics of how patient’s dental benefits work by learning what information is important, being insurance friendly, not insurance driven and educating patients regarding their benefits.
Financial Protocols: Develop effective communication skills to be able to communicate the patient’s financial obligation to the practice.
Scheduling Guidelines: Develop an understanding of the many facets of scheduling to grow the practice, while working smarter, not harder.
Case Presentation: Understanding the different treatment options, educating the patients on the need for treatment and why you are the right practice for them to complete treatment.
Reports and Key Metrics: Gain a general understanding of which reports should be run, daily, weekly, monthly, and how to see if your metrics fall within industry benchmark standards.
Our fully customized New to Dental Boot Camp is your passport to a successful and fulfilling dental career. Take the first step to training your new hire by contacting us today and filling out an application.
PRACTICE CONSULTING
(LIBERTY PACKAGE)
Are you a young dental practice (just opened or purchased in the last 5 years)? We understand the unique challenges and opportunities that come with building a successful dental practice. Our Liberty Package is designed specifically to help you achieve your goals and establish a thriving practice that stands out in the competitive dental industry.
Comprehensive Practice Assessment: We start by conducting a thorough evaluation of your practice, identifying areas for improvement and growth opportunities.
Strategic Planning: Working Closely with your team, we’ll develop a strategic plan that outlines clear goals and actionable steps to achieve them.
Marketing and Branding: We’ll evaluate your current marketing strategies and if necessary, introduce you to some of the industry's top marketing agencies and assist in putting together a tailored strategy for your target patients and help you ensure a strong online presence.
Operational Efficiency: Streamline your operations for enhanced productivity and better patient experiences, ensuring every aspect of your practice runs smoothly.
Staff Training and Development: Empower your team with the skills and knowledge they need to excel, creating a positive and supportive work environment.
Ongoing Support: Our partnership continues for a minimum of 12 months to ensure your practice continues to grow and thrive.
Achieve your practice dreams with us! With our Liberty Package you’ll gain the confidence and strategies needed to stand out in the competitive dental industry. Let’s work together to turn your young dental practice into a thriving, patient-centric, and financially successful business
PRACTICE CONSULTING
(FREEDOM PACKAGE)
Are you ready to embark on your journey into the world of dental practice ownership? Launching a dental startup is an exciting endeavor, but it can also be a complex and challenging process. That’s where our Freedom Package comes in.
Comprehensive Business Strategy: Our team will work closely with you to develop a customized business strategy tailored to your unique vision, goals and circumstances. From demographics to team training, we cover every aspect of your startup journey.
Marketing and Branding: Building a strong brand and attracting patients are key to your practice success. We’ll introduce you to some of the industry's top marketing agencies and assist in putting together a tailored strategy for your target patients and help you establish a strong online presence.
Staffing and Training: Hiring the right team is essential. We’ll guide you in recruiting skilled professionals and provide training and policies and procedures to ensure your staff is well-prepared to deliver exceptional patient care.
Technology Integration: Stay ahead in the digital age with the latest dental technologies. We’ll guide you in selecting the right practice management software, patient communication and practice analytics platforms and dental equipment to enhance the patient’s experience and streamline operations.
Ongoing Support: Our commitment to your success doesn’t end once your practice is up and running. We offer ongoing support and guidance to help you overcome challenges and seize new opportunities as your practice grows.
Embark on your dental startup journey with confidence, knowing that you have the support and expertise of Affinity Management Consulting behind you. Fill out an application today and let’s build your dream practice together!
COACHING AND TRAINING ON UNLOCKING FINANCIAL INDEPENDENCE
(INDEPENDENCE PACKAGE)
Are you a dental practice eager to break free from the constraints of dental insurance networks? We understand the challenges and opportunities that come with transitioning to an out-of-network practice. Our Independence Package is designed to empower you and your team with the knowledge and strategies needed to thrive independently, providing the best care to your patients without the limitations of insurance networks.
Comprehensive Analysis: We’ll start by analyzing your practice’s current insurance participation and reimbursement and develop a customized plan for transitioning out of dental insurance networks.
Team Training: Empower your staff with the knowledge and skills needed to manage the transition, effectively communicate with patients, and ensure exceptional patient care.
Patient Communication Strategies: Learn how to educate and engage your patients, helping them understand the benefits of receiving care in an out-of-network practice.
Financial Planning: Gain insights into managing finances during the transition period, optimizing revenue streams, and ensuring long-term profitability.
Marketing Support: We’ll help you create a marketing strategy that targets patients seeking quality care outside of insurance networks, allowing your practice to thrive.
Ongoing support: Our commitment extends beyond the initial coaching period. We provide ongoing guidance and support to ensure your practice’s long-term success.
Take the first step toward a more profitable and patient-focused practice by contacting us today and filling out an application. Together, we’ll chart a path toward greater independence and prosperity. Your practice’s success is our goal.
Meet Michelle
Meet Michelle
Michelle knows that her relationships with dentists goes far beyond having knowledge of dental practice management. They require passion, sincerity and an understanding of what drives and hinders the doctor and team.
Michelle has worked in many different dental positions over her 30-year career. She understands both clinical and administrative challenges due to her experience in various roles. This invaluable understanding helps her to effectively guide dental teams through obstacles to celebrate achievements.
With a passion for guiding dentists to be great leaders and successful entrepreneurs, her enthusiasm to her clients is evident. She faces challenges head on and has created success story after success story. Michelle has been affectionately dubbed the “Dental Wizard” and once you begin working with her, you’ll understand why!
Dentistry is not Michelle’s only passion, however. She is supported by Phillip and Gracie-her cat and French Bulldog, respectively! When she is not working, she can be found cheering on her daughter Karli at figure skating competitions.
Michelle knows that her relationships with dentists goes far beyond having knowledge of dental practice management. They require passion, sincerity and an understanding of what drives and hinders the doctor and team.
Michelle has worked in many different dental positions over her 30-year career. She understands both clinical and administrative challenges due to her experience in various roles. This invaluable understanding helps her to effectively guide dental teams through obstacles to celebrate achievements.
With a passion for guiding dentists to be great leaders and successful entrepreneurs, her enthusiasm to her clients is evident. She faces challenges head on and has created success story after success story. Michelle has been affectionately dubbed the “Dental Wizard” and once you begin working with her, you’ll understand why!
Dentistry is not Michelle’s only passion, however. She is supported by Phillip and Gracie-her cat and French Bulldog, respectively! When she is not working, she can be found cheering on her daughter Karli at figure skating competitions.
LET'S CONNECT
Michelle@affinitymanagement.co
Testimonials
“Michelle is great to work with in every way! She is extremely knowledgeable but also very personable. She is an effective communicator and easy to talk to. She is always available to give advice and is also very positive and supportive which is great for those times when you need additional motivation. Private practice ownership can feel isolating and lonely. Michelle is a great resource for both information and training for my staff as well as a supportive ear for myself. I wish I had engaged her services years ago!
~ Dr. Karen, Brockton, MA
"I was fortunate enough to cross path with Michelle during the conceptual phases of my star up. After each meeting It became apparent that Michelle will be stuck with me for as long as i'm in practise or until she retires. Having someone with her wealth of knowledge to guide me was so reassuring especially while stepping into uncharted terriroty. I'm almost 2 years in and still seeking her guidance. Thank you Michelle, for all you do! I highly recommend partnering with her!”
-Dr. Q. Davis A Touch Of Art Dental Studio
“With Michelle’s expertise and support we quickly became one of the most respected and competitive practices in town. Michelle’s guidance through both abundant and challenging times alike has kept our practice successful. Her extensive experience and understanding of all things dental has been vital to may practice being as successful as it is today. We couldn’t have done it without her!
~AM
“Michelle helped me when I was looking for an opportunity to purchase. She helped me look at the pros and cons of each as well as look into the financials. She helped me create a solid policies and procedures handbook as well as got me setup with an HR company, marketing team, payroll company and billing team. She helped me with team trainings and helped me set goals and incentives for the team to meet the goals. She helped me set my business up for success!”
~ Dr. Allison, Atlanta, GA
"Without Michelle’s expert guidance, we would not have been able to achieve such success so quickly, and would not have been able to make my vision the reality it is today.”
~DB
“I never really saw Michelle as a consultant, she is more than that. When I first started my startup, she was our dental business 101 professor, when Covid hit, she became my coach to make sure we stayed on course. After that she became a remote manager to train me and my staff. She is not the kind of consultant that stands on the sideline yelling, she will be in the field hustling with you and your team.”
~Dr. Justin, Newport Beach CA
"Michelle's advice has been invaluable over the years. I can count on her to share the current concerns and needs of young dentists. Her experience with de novo practices is one of the reasons I trust her with referrals. She's thorough and compassionate with clients whose heads are spinning from all the decisions!”
~Teresa Duncan, Odyssey Management
“I did 6 sessions of training bootcamp with Michelle and I was able to learn so many things to help me grow my career in the dental industry. Michelle was very patient and understanding in her training and time with me and helped me to understand all the ins and outs of the dental world. I owe all my thanks and appreciation to Michelle and would highly recommend her to any office looking for a little extra help with training, or even just to help them with bringing their office out of a slump.”
~Courtney
“I highly recommend Michelle as a practice consultant! We opened our scratch start dental practice 2 weeks before the first Corona shut down and with the systems Michelle put in place, our practice has continued to expand and grow at a pace I never expected! Our staff is more like family and our patients are always impressed with our level of teamwork, and this is all due to the foundations Michelle helped us build!”
~Dr. Judy, Reading, MA
Accelerate Your DENTAL PRACTICE
PODCAST
Reimagining Administrative Onboarding with Michelle Affanato
What if you could put new or unsure employees through a bootcamp? The culture shock in dentistry is real - the hard truth is that our new stars need more direction than a manual and some webinars. Our busy offices sometimes don’t allow us that luxury but what if that’s a cycle to be broken?
Systems that work for the new year with Michelle Affanato from Affinity Management Consulting
Opportunities to improve systems for the sake of office culture and streamline process with accountability.
Owning your own dental practice is a big step
You'll be more than just a dentist or clinician; you will also be an entrepreneur.
This book outlines 6 factors every dentist should know before making the investment to own a practice. Avoid common mistakes other dentists make in this venture, learn how to navigate the process, and build your new business the right way from the start.
Owning your own dental practice is a big step
You'll be more than just a dentist or clinician; you will also be an entrepreneur.
This book outlines 6 factors every dentist should know before making the investment to own a practice. Avoid common mistakes other dentists make in this venture, learn how to navigate the process, and build your new business the right way from the start.
Online Coaching Resources
Wellness eBook
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Etiam varius purus nec lobortis vulputate.
The Essentials of Goal Setting
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Etiam varius purus nec lobortis vulputate.
3 Week Career Workshop
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Etiam varius purus nec lobortis vulputate.
GIVING BACK
Diagnosed with severe asthma at the age of 6, Michelle is passionate about helping other people with asthma to overcome obstacles and lead normal and productive lives.
Affinity Management Consulting is proud to work with the Asthma and Allergy Foundation of America (https://www.aafa.org/) For every new client, Affinity Management Consulting will donate $25 to help provide customized educational materials to newly diagnosed patients and train healthcare professionals on the latest treatments.
Don’t Wait Any Longer. Start Forging Your Own Path Today!
